My Mum went to Lockwood floors today to pay the gap payment on the floors for me and also to suss out when they are scheduled to be laid. She was told however they haven't been ordered and being so close to the end this is weird.
She called HO and they said it is not in the contract and that they need proof to show that was included in the offer.
I called and suggested they check their advertisment or speak to the customer service officer at Kellyville. Also why would I pay for the alfresco and not opt for the floors being included.
But I now get to leave work and go home to find the small brochure I was given in January.
Settling in ...
13 years ago
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